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SiOL telefonija Pripombe, predlogi in vprašanja o SiOL telefoniji...

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  #11  
Staro 09.01.2012, 09:50
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Privzeto Re: FKS TK59 aktiv barve ... (Telekom nova linija)

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Thanks, I sent you (Telekom and SIOL) emails about installation and type of service/contract, now we're waiting and we've not any reply. Please tell me if we must done anythingh or just wait Telekom/Siol at home.... Best Regards! Davide
Dear Sirs, now we've at home from 6 january your contract for PSTN to sent you in 8 days.

Please tell us if our new line it's technically right for support ADSL (reference Tomaj 133a) and if we can subscribe the SIOL contract phone + internet ( http://www.siol.net/Internet/Kaj_dobim.aspx ) and what we must done after this first PSTN contract to do the ADSL contract.

Thanks and Best Regards.
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  #12  
Staro 11.01.2012, 20:35
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Privzeto Re: FKS TK59 aktiv barve ... (Telekom nova linija)

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  #13  
Staro 11.01.2012, 21:46
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Privzeto Re: FKS TK59 aktiv barve ... (Telekom nova linija)

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Hi, thanks we know, but we usually like know in first what we can have for money (written on paper or here, it's the same) before, and after give our signature on contract, no just words from a call center or similar, sorry... Some our friends have done bad experiences about...
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  #14  
Staro 11.01.2012, 21:54
mnheia Uporabnik mnheia ni prijavljen
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Privzeto Re: FKS TK59 aktiv barve ... (Telekom nova linija)

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Hi, thanks we know, but we usually like know in first what we can have for money (written on paper or here, it's the same) before, and after give our signature on contract, no just words from a call center or similar, sorry... Some our friends have done bad experiences about...
Then you should write them an e-mail or a letter. A forum is not an official way of contacting anyone even though they do offer support this way. E-mail or a letter is not the same as phone or forum!

You can always record the phone converstation if you want to. Just make sure you let them know you are recording. But an e-mail to info@siol.net or a letter to the company should do much better.

Nazadnje uredil mnheia : 11.01.2012 ob 21:56.
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  #15  
Staro 12.01.2012, 09:00
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Privzeto Re: FKS TK59 aktiv barve ... (Telekom nova linija)

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Then you should write them an e-mail or a letter. A forum is not an official way of contacting anyone even though they do offer support this way. E-mail or a letter is not the same as phone or forum!

You can always record the phone converstation if you want to. Just make sure you let them know you are recording. But an e-mail to info@siol.net or a letter to the company should do much better.
Thanks I know.

There are weeks (...months...) that Telekom and SIOL DON'T reply our emails to ALL their email addresses ... This forum is only one way to contact them... I hope they read and done somethingh... We write (english, italian, and "goggleBADtranslator" slovenian...) and hope but nothing happen.
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  #16  
Staro 12.01.2012, 22:39
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Privzeto Re: FKS TK59 aktiv barve ... (Telekom nova linija)

Send a PM to
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  #17  
Staro 13.01.2012, 12:13
dbenedetti Uporabnik dbenedetti ni prijavljen
Novinec
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Privzeto Re: FKS TK59 aktiv barve ... (Telekom nova linija)

Hi! The problem in communication (I hope...) was on my mail server that don't receive some emails and don't give me ... I'm sorry ... Yesterday I wrote Telekom by another mail address, and their reply ... I HATE Internet...

Thanks!
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