#1
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Lp,
ponovno pišem zaradi izpada internetne povezave! Modem je potrebno resetirati vsaj 3-5x dnevno, težave se nam pojavljajo že od samega začetka in nihče ne naredi popolnoma nič! Tehink je že bil na obisku in je menjal modem, tudi nastavitve je pregledal in ni ugotovil nobenen napake. Na box-u imamo posneto kako izgleda naša slika in kaj "gledamo" !! Kot sem že dejal, tole ne pišem prvič in vedno dobim enak odgovor rešitve za naš problem pa ne! Kdaj lahko pričakujem da se bodo oglasili tehinki in izvedli meritve na naši napeljavi ? Problem se nam dogaja od kar smo podpisali za siol box in od tega je 4 mesece pa še vedno nič! Za storitev katero redno plačujem se pričakuje da bo delovalo brezhibno a mi ne ostane drugega, kot da začnem reklamirati račune in da se obrnem na zvezo potrošnikov slovenije in nas vse seznanijo o naših pravicah. hvala za odgovor, tattoer |
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#2
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Še vedno čakam na odgovr ali pa vsaj da me nekdo kontaktira in da se dogovorimo za opravljanje meritev na moji liniji...
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#3
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S kom si se zmenil glede meritve linije? Pokliči na 080 1000 in prijavi napako.
Vsekakor pa reklamiraj račun. |
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#4
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LP Jernej |
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#5
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Trenutne meritve ob 23:11. Nagaja pa že od 20h ure, enkrat sem vmes resetiral modem.
TCP/Web100 Network Diagnostic Tool v5.5.4a click START to begin ** Starting test 1 of 1 ** Connected to: ndt.arnes.si -- Using IPv4 address Another client is currently being served, your test will begin within 45 seconds Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done checking for firewalls . . . . . . . . . . . . . . . . . . . Done running 10s outbound test (client-to-server [C2S]) . . . . . 4.68Mb/s running 10s inbound test (server-to-client [S2C]) . . . . . . 895.73kb/s The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet Information: Other network traffic is congesting the link [S2C]: Packet queuing detected click START to re-test ** Starting test 1 of 1 ** Connected to: ndt.arnes.si -- Using IPv4 address Another client is currently being served, your test will begin within 135 seconds Another client is currently being served, your test will begin within 45 seconds Another client is currently being served, your test will begin within 90 seconds Another client is currently being served, your test will begin within 45 seconds Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done checking for firewalls . . . . . . . . . . . . . . . . . . . Done running 10s outbound test (client-to-server [C2S]) . . . . . 4.68Mb/s running 10s inbound test (server-to-client [S2C]) . . . . . . 832.62kb/s The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet Information: Other network traffic is congesting the link [S2C]: Packet queuing detected click START to re-test ..............pa še podrobnosti WEB100 Kernel Variables: Client: localhost/127.0.0.1 CurMSS: 1440 X_Rcvbuf: 33554432 X_Sndbuf: 33554432 AckPktsIn: 588 AckPktsOut: 0 BytesRetrans: 44640 CongAvoid: 0 CongestionOverCount: 0 CongestionSignals: 20 CountRTT: 415 CurCwnd: 1440 CurRTO: 254 CurRwinRcvd: 66240 CurRwinSent: 25165824 CurSsthresh: 2880 DSACKDups: 0 DataBytesIn: 0 DataBytesOut: 1498180 DataPktsIn: 0 DataPktsOut: 1035 DupAcksIn: 148 ECNEnabled: 0 FastRetran: 15 MaxCwnd: 30240 MaxMSS: 1440 MaxRTO: 260 MaxRTT: 76 MaxRwinRcvd: 66240 MaxRwinSent: 25165824 MaxSsthresh: 144000 MinMSS: 1440 MinRTO: 238 MinRTT: 37 MinRwinRcvd: 53616 MinRwinSent: 25164560 NagleEnabled: 1 OtherReductions: 3 PktsIn: 588 PktsOut: 1035 PktsRetrans: 31 RcvWinScale: 11 SACKEnabled: 3 SACKsRcvd: 162 SendStall: 0 SlowStart: 0 SampleRTT: 75 SmoothedRTT: 54 SndWinScale: 2 SndLimTimeRwin: 0 SndLimTimeCwnd: 9453852 SndLimTimeSender: 1557419 SndLimTransRwin: 0 SndLimTransCwnd: 111 SndLimTransSender: 111 SndLimBytesRwin: 0 SndLimBytesCwnd: 1366640 SndLimBytesSender: 131540 SubsequentTimeouts: 3 SumRTT: 18840 Timeouts: 2 TimestampsEnabled: 0 WinScaleRcvd: 2 WinScaleSent: 11 DupAcksOut: 0 StartTimeUsec: 488553 Duration: 11013304 c2sData: 3 c2sAck: 3 s2cData: 3 s2cAck: 3 half_duplex: 0 link: 100 congestion: 1 bad_cable: 0 mismatch: 0 spd: 1.09 bw: 1.74 loss: 0.019323671 avgrtt: 45.40 waitsec: 0.51 timesec: 11.00 order: 0.2517 rwintime: 0.0000 sendtime: 0.1414 cwndtime: 0.8586 rwin: 0.5054 swin: 256.0000 cwin: 0.2307 rttsec: 0.045398 Sndbuf: 33554432 aspd: 0.00000 CWND-Limited: 27.70 minCWNDpeak: 2880 maxCWNDpeak: 30240 CWNDpeaks: 15 The theoretical network limit is 1.74 Mbps The NDT server has a 16384.0 KByte buffer which limits the throughput to 5639.01 Mbps Your PC/Workstation has a 64.0 KByte buffer which limits the throughput to 11.13 Mbps The network based flow control limits the throughput to 5.08 Mbps Client Data reports link is 'Ethernet', Client Acks report link is 'Ethernet' Server Data reports link is 'Ethernet', Server Acks report link is 'Ethernet' |
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#6
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Tole so pa meritve po resetu modema
TCP/Web100 Network Diagnostic Tool v5.5.4a click START to begin ** Starting test 1 of 1 ** Connected to: ndt.arnes.si -- Using IPv4 address Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done checking for firewalls . . . . . . . . . . . . . . . . . . . Done running 10s outbound test (client-to-server [C2S]) . . . . . 4.56Mb/s running 10s inbound test (server-to-client [S2C]) . . . . . . 5.04Mb/s The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet [S2C]: Packet queuing detected click START to re-test in še podrobnosti testa...... WEB100 Kernel Variables: Client: localhost/127.0.0.1 CurMSS: 1440 X_Rcvbuf: 33554432 X_Sndbuf: 33554432 AckPktsIn: 2358 AckPktsOut: 0 BytesRetrans: 0 CongAvoid: 0 CongestionOverCount: 0 CongestionSignals: 0 CountRTT: 2358 CurCwnd: 99360 CurRTO: 285 CurRwinRcvd: 66240 CurRwinSent: 25165824 CurSsthresh: 144000 DSACKDups: 0 DataBytesIn: 0 DataBytesOut: 6858540 DataPktsIn: 0 DataPktsOut: 4757 DupAcksIn: 0 ECNEnabled: 0 FastRetran: 0 MaxCwnd: 99360 MaxMSS: 1440 MaxRTO: 323 MaxRTT: 138 MaxRwinRcvd: 66240 MaxRwinSent: 25165824 MaxSsthresh: 144000 MinMSS: 1440 MinRTO: 238 MinRTT: 37 MinRwinRcvd: 53616 MinRwinSent: 25164560 NagleEnabled: 1 OtherReductions: 0 PktsIn: 2358 PktsOut: 4757 PktsRetrans: 0 RcvWinScale: 11 SACKEnabled: 3 SACKsRcvd: 0 SendStall: 0 SlowStart: 0 SampleRTT: 77 SmoothedRTT: 85 SndWinScale: 2 SndLimTimeRwin: 1075608 SndLimTimeCwnd: 253970 SndLimTimeSender: 9681829 SndLimTransRwin: 201 SndLimTransCwnd: 10 SndLimTransSender: 212 SndLimBytesRwin: 4780500 SndLimBytesCwnd: 160180 SndLimBytesSender: 1917860 SubsequentTimeouts: 0 SumRTT: 202489 Timeouts: 0 TimestampsEnabled: 0 WinScaleRcvd: 2 WinScaleSent: 11 DupAcksOut: 0 StartTimeUsec: 92337 Duration: 11012437 c2sData: 3 c2sAck: 3 s2cData: 3 s2cAck: 3 half_duplex: 0 link: 10 congestion: 0 bad_cable: 0 mismatch: 0 spd: 4.98 bw: 127.94 loss: 0.000001000 avgrtt: 85.87 waitsec: 0.00 timesec: 11.00 order: 0.0000 rwintime: 0.0977 sendtime: 0.8793 cwndtime: 0.0231 rwin: 0.5054 swin: 256.0000 cwin: 0.7581 rttsec: 0.085873 Sndbuf: 33554432 aspd: 0.00000 CWND-Limited: 610.37 minCWNDpeak: -1 maxCWNDpeak: -1 CWNDpeaks: -1 The theoretical network limit is 127.94 Mbps The NDT server has a 16384.0 KByte buffer which limits the throughput to 2981.14 Mbps Your PC/Workstation has a 64.0 KByte buffer which limits the throughput to 5.88 Mbps The network based flow control limits the throughput to 8.82 Mbps Client Data reports link is 'Ethernet', Client Acks report link is 'Ethernet' Server Data reports link is 'Ethernet', Server Acks report link is 'Ethernet' upam da bo tole kaj pripomoglo k rešitvi za naš problem. |
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#7
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Lp,
danes sem čez dan resetiral 3x , v večernih urah pa je najslabše. Ponovno kockasta slika in popačen zvok, naredim test in rezultati kot vsak dan... TCP/Web100 Network Diagnostic Tool v5.5.4a click START to begin ** Starting test 1 of 1 ** Connected to: ndt.arnes.si -- Using IPv4 address Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done checking for firewalls . . . . . . . . . . . . . . . . . . . Done running 10s outbound test (client-to-server [C2S]) . . . . . 4.43Mb/s running 10s inbound test (server-to-client [S2C]) . . . . . . 1.78Mb/s The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet Information: Other network traffic is congesting the link [S2C]: Packet queuing detected click START to re-test ...in še podrobnosti, test je bil narejen ob 20:22h uri, IP 89.142.180.108 WEB100 Kernel Variables: Client: localhost/127.0.0.1 CurMSS: 1412 X_Rcvbuf: 33554432 X_Sndbuf: 33554432 AckPktsIn: 1041 AckPktsOut: 0 BytesRetrans: 45184 CongAvoid: 0 CongestionOverCount: 0 CongestionSignals: 23 CountRTT: 718 CurCwnd: 8472 CurRTO: 253 CurRwinRcvd: 165528 CurRwinSent: 25165824 CurSsthresh: 4236 DSACKDups: 1 DataBytesIn: 0 DataBytesOut: 2545456 DataPktsIn: 0 DataPktsOut: 1794 DupAcksIn: 293 ECNEnabled: 0 FastRetran: 23 MaxCwnd: 79072 MaxMSS: 1412 MaxRTO: 297 MaxRTT: 237 MaxRwinRcvd: 188760 MaxRwinSent: 25165824 MaxSsthresh: 141200 MinMSS: 1412 MinRTO: 238 MinRTT: 37 MinRwinRcvd: 54616 MinRwinSent: 25164560 NagleEnabled: 1 OtherReductions: 9 PktsIn: 1041 PktsOut: 1794 PktsRetrans: 32 RcvWinScale: 11 SACKEnabled: 3 SACKsRcvd: 314 SendStall: 0 SlowStart: 0 SampleRTT: 41 SmoothedRTT: 50 SndWinScale: 2 SndLimTimeRwin: 110795 SndLimTimeCwnd: 8255479 SndLimTimeSender: 2644874 SndLimTransRwin: 4 SndLimTransCwnd: 199 SndLimTransSender: 197 SndLimBytesRwin: 23040 SndLimBytesCwnd: 2336424 SndLimBytesSender: 185992 SubsequentTimeouts: 0 SumRTT: 33994 Timeouts: 0 TimestampsEnabled: 0 WinScaleRcvd: 2 WinScaleSent: 11 DupAcksOut: 0 StartTimeUsec: 874357 Duration: 11015182 c2sData: 3 c2sAck: 3 s2cData: 3 s2cAck: 3 half_duplex: 0 link: 100 congestion: 1 bad_cable: 0 mismatch: 0 spd: 1.85 bw: 2.01 loss: 0.012820513 avgrtt: 47.35 waitsec: 0.00 timesec: 11.00 order: 0.2815 rwintime: 0.0101 sendtime: 0.2402 cwndtime: 0.7497 rwin: 1.4401 swin: 256.0000 cwin: 0.6033 rttsec: 0.047345 Sndbuf: 33554432 aspd: 0.00000 CWND-Limited: 457.92 minCWNDpeak: 1412 maxCWNDpeak: 79072 CWNDpeaks: 22 The theoretical network limit is 2.01 Mbps The NDT server has a 16384.0 KByte buffer which limits the throughput to 5407.11 Mbps Your PC/Workstation has a 184.0 KByte buffer which limits the throughput to 30.41 Mbps The network based flow control limits the throughput to 12.74 Mbps Client Data reports link is 'Ethernet', Client Acks report link is 'Ethernet' Server Data reports link is 'Ethernet', Server Acks report link is 'Ethernet' ............Zanima me kdaj bo kdo odgovoril glede na to da sem dobil zasebno sporočilo od tehnične podpore in da sem napako prijavil tudi preko telefona. |
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#8
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Lp,
še en test, pričelo se je okoli 16h ure no ob 16h30 smo imeli same kocke na kar je bil potreben reset modema ( drugič danes ) TCP/Web100 Network Diagnostic Tool v5.5.4a click START to begin ** Starting test 1 of 1 ** Connected to: ndt.arnes.si -- Using IPv4 address Another client is currently being served, your test will begin within 90 seconds Another client is currently being served, your test will begin within 45 seconds Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done checking for firewalls . . . . . . . . . . . . . . . . . . . Done running 10s outbound test (client-to-server [C2S]) . . . . . 3.92Mb/s running 10s inbound test (server-to-client [S2C]) . . . . . . 9.57kb/s The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet Information: Other network traffic is congesting the link [S2C]: Packet queuing detected click START to re-test in še podrobnosti.... WEB100 Kernel Variables: Client: localhost/127.0.0.1 CurMSS: 1412 X_Rcvbuf: 33554432 X_Sndbuf: 33554432 AckPktsIn: 13 AckPktsOut: 0 BytesRetrans: 19768 CongAvoid: 0 CongestionOverCount: 0 CongestionSignals: 7 CountRTT: 3 CurCwnd: 2824 CurRTO: 308 CurRwinRcvd: 65380 CurRwinSent: 25165824 CurSsthresh: 2824 DSACKDups: 0 DataBytesIn: 0 DataBytesOut: 47076 DataPktsIn: 0 DataPktsOut: 33 DupAcksIn: 4 ECNEnabled: 0 FastRetran: 1 MaxCwnd: 5648 MaxMSS: 1412 MaxRTO: 321 MaxRTT: 237 MaxRwinRcvd: 66792 MaxRwinSent: 25165824 MaxSsthresh: 141200 MinMSS: 1412 MinRTO: 240 MinRTT: 40 MinRwinRcvd: 65380 MinRwinSent: 25164560 NagleEnabled: 1 OtherReductions: 0 PktsIn: 13 PktsOut: 33 PktsRetrans: 14 RcvWinScale: 11 SACKEnabled: 3 SACKsRcvd: 6 SendStall: 0 SlowStart: 0 SampleRTT: 40 SmoothedRTT: 61 SndWinScale: 2 SndLimTimeRwin: 0 SndLimTimeCwnd: 11001992 SndLimTimeSender: 9506 SndLimTransRwin: 0 SndLimTransCwnd: 1 SndLimTransSender: 1 SndLimBytesRwin: 0 SndLimBytesCwnd: 47076 SndLimBytesSender: 0 SubsequentTimeouts: 4 SumRTT: 317 Timeouts: 2 TimestampsEnabled: 0 WinScaleRcvd: 2 WinScaleSent: 11 DupAcksOut: 0 StartTimeUsec: 837662 Duration: 11015537 c2sData: 3 c2sAck: 3 s2cData: 2 s2cAck: 1 half_duplex: 0 link: 100 congestion: 1 bad_cable: 0 mismatch: 0 spd: 0.03 bw: 0.22 loss: 0.212121212 avgrtt: 105.67 waitsec: 0.62 timesec: 11.00 order: 0.3077 rwintime: 0.0000 sendtime: 0.0009 cwndtime: 0.9991 rwin: 0.5096 swin: 256.0000 cwin: 0.0431 rttsec: 0.105667 Sndbuf: 33554432 aspd: 0.00000 CWND-Limited: 0.00 minCWNDpeak: 2824 maxCWNDpeak: 5648 CWNDpeaks: 3 The theoretical network limit is 0.22 Mbps The NDT server has a 16384.0 KByte buffer which limits the throughput to 2422.70 Mbps Your PC/Workstation has a 65.0 KByte buffer which limits the throughput to 4.82 Mbps The network based flow control limits the throughput to 0.40 Mbps Client Data reports link is 'Ethernet', Client Acks report link is 'Ethernet' Server Data reports link is 'T1', Server Acks report link is 'Dial-up' |
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#9
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Lp,
kot sem rekel tehniku, ki me je kontaktiral danes, da bom podatke še naprej posredoval v to temo. Po pogovoru s tehnikom naj sama težava ne bi bila v strojni opremi vendar v sami naročniški shemi saj naj bi imeli zabeleženo da uporabljamo kar 3 televizije. Zanimivo je tudi to, da ko smo naročili siolbox je bila potrebna tudi nadgradnja hitrosti in sicer iz 5/2 na 5/5 Mbits....ko sem to omenil tehiku je rekel da kaj takega načelome ne drži in da ne ve zakaj so to storili. Skratka, predlagal je da začasno preklopimo na staro konfiguracijo pretoka podatkov ( 5/2 ).....no težave so se po dobrih treh urah vrnile. test in podrobnosti..... TCP/Web100 Network Diagnostic Tool v5.5.4a click START to begin ** Starting test 1 of 1 ** Connected to: ndt.arnes.si -- Using IPv4 address Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done checking for firewalls . . . . . . . . . . . . . . . . . . . Done running 10s outbound test (client-to-server [C2S]) . . . . . 1.78Mb/s running 10s inbound test (server-to-client [S2C]) . . . . . . 3.99Mb/s The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet Information: Other network traffic is congesting the link [S2C]: Packet queuing detected click START to re-test ** Starting test 1 of 1 ** Connected to: ndt.arnes.si -- Using IPv4 address Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done checking for firewalls . . . . . . . . . . . . . . . . . . . Done running 10s outbound test (client-to-server [C2S]) . . . . . 1.78Mb/s running 10s inbound test (server-to-client [S2C]) . . . . . . 3.19Mb/s The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet Information: Other network traffic is congesting the link [S2C]: Packet queuing detected TCP/Web100 Network Diagnostic Tool v5.5.4a click START to begin ** Starting test 1 of 1 ** Connected to: ndt.arnes.si -- Using IPv4 address Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done checking for firewalls . . . . . . . . . . . . . . . . . . . Done running 10s outbound test (client-to-server [C2S]) . . . . . 1.85Mb/s running 10s inbound test (server-to-client [S2C]) . . . . . . 3.72Mb/s The slowest link in the end-to-end path is a 10 Mbps Ethernet subnet Information: Other network traffic is congesting the link [S2C]: Packet queuing detected in še podrobnosti........... WEB100 Kernel Variables: Client: localhost/127.0.0.1 CurMSS: 1440 X_Rcvbuf: 33554432 X_Sndbuf: 33554432 AckPktsIn: 1881 AckPktsOut: 0 BytesRetrans: 43200 CongAvoid: 0 CongestionOverCount: 0 CongestionSignals: 25 CountRTT: 1541 CurCwnd: 10080 CurRTO: 228 CurRwinRcvd: 90720 CurRwinSent: 25165824 CurSsthresh: 4320 DSACKDups: 1 DataBytesIn: 0 DataBytesOut: 4997200 DataPktsIn: 0 DataPktsOut: 3457 DupAcksIn: 311 ECNEnabled: 0 FastRetran: 25 MaxCwnd: 57600 MaxMSS: 1440 MaxRTO: 269 MaxRTT: 81 MaxRwinRcvd: 90720 MaxRwinSent: 25165824 MaxSsthresh: 144000 MinMSS: 1440 MinRTO: 224 MinRTT: 22 MinRwinRcvd: 7536 MinRwinSent: 25164560 NagleEnabled: 1 OtherReductions: 15 PktsIn: 1881 PktsOut: 3457 PktsRetrans: 30 RcvWinScale: 11 SACKEnabled: 3 SACKsRcvd: 332 SendStall: 0 SlowStart: 0 SampleRTT: 26 SmoothedRTT: 28 SndWinScale: 2 SndLimTimeRwin: 66780 SndLimTimeCwnd: 6152429 SndLimTimeSender: 4795060 SndLimTransRwin: 2 SndLimTransCwnd: 487 SndLimTransSender: 486 SndLimBytesRwin: 7556 SndLimBytesCwnd: 4564304 SndLimBytesSender: 425340 SubsequentTimeouts: 0 SumRTT: 51048 Timeouts: 0 TimestampsEnabled: 0 WinScaleRcvd: 2 WinScaleSent: 11 DupAcksOut: 0 StartTimeUsec: 914887 Duration: 11017061 c2sData: 3 c2sAck: 3 s2cData: 3 s2cAck: 3 half_duplex: 0 link: 100 congestion: 1 bad_cable: 0 mismatch: 0 spd: 3.63 bw: 3.90 loss: 0.007231704 avgrtt: 33.13 waitsec: 0.00 timesec: 11.00 order: 0.1653 rwintime: 0.0061 sendtime: 0.4353 cwndtime: 0.5586 rwin: 0.6921 swin: 256.0000 cwin: 0.4395 rttsec: 0.033127 Sndbuf: 33554432 aspd: 0.00000 CWND-Limited: 774.00 minCWNDpeak: 4320 maxCWNDpeak: 57600 CWNDpeaks: 25 The theoretical network limit is 3.9 Mbps The NDT server has a 16384.0 KByte buffer which limits the throughput to 7727.83 Mbps Your PC/Workstation has a 88.0 KByte buffer which limits the throughput to 20.89 Mbps The network based flow control limits the throughput to 13.26 Mbps Client Data reports link is 'Ethernet', Client Acks report link is 'Ethernet' Server Data reports link is 'Ethernet', Server Acks report link is 'Ethernet' |
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#10
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Glede spremembe hitrosti me pa čudi da tehnik ni vedel, da paket 5/2 ne obstaja več in da ti ob vsaki spremembi le tega spremenijo...
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Značke |
konstantne, težave |
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Časovni pas: GMT +1. Trenutno je ura: 22:23.