Izguba interneta dvakrat na dan?!?

[vinkop]

pozdravljeni, zadnji mesec se mi dogaja da dvakrat na dan izgubim internet za 5 minut....po petih minutah se samo ponovno poveze....imel sem innboxV60, sem klical za mojo tezavo in mi je prisel tehnik na terenu zamenjati modem z innboxV50 in tezave so se vedno tu....kaj naj naredim? naj povem se da mi innbox sluzi samo za prehod, ker imam svoj router in on je glavni.....tukaj prilagam vrsta napake iz log datoteke.....lepo bi prosil da telekomovi strokovnjaki preverijo mojo situacijo, ker zaenkrat bi rad ostal narocnik telekoma....ce pa se zadeve ne bojo uredile bom pac prisiljen menjati ISP ponudnika.....

14:18:24 pppd[515]: No response to 10 echo-requests
14:18:24 pppd[515]: Serial link appears to be disconnected.
14:18:24 pppd[515]: Connect time 1262.9 minutes.
14:18:24 pppd[515]: Sent 402579779 bytes, received 3156443671 bytes.
14:18:28 WAN Connection: Fail to connect with some issues.
14:18:30 pppd[515]: Connection terminated.
14:18:30 pppd[515]: Sent PADT
14:18:30 pppd[515]: Modem hangup
14:19:15 pppd[515]: Timeout waiting for PADO packets
14:20:30 pppd[515]: Timeout waiting for PADO packets
14:21:45 pppd[515]: Timeout waiting for PADO packets
14:23:00 pppd[515]: Timeout waiting for PADO packets
14:23:01 pppd[515]: PPP session is 24093 (0x5e1d)
14:23:01 pppd[515]: Connected to 00:30:88:19:c3:bb via interface eth0
14:23:01 pppd[515]: Using interface ppp0
14:23:01 pppd[515]: Connect: ppp0 <--> eth0

[080 Tehnična pomoč]

Objavil-a vinkop

pozdravljeni, zadnji mesec se mi dogaja da dvakrat na dan izgubim internet za 5 minut....po petih minutah se samo ponovno poveze....imel sem innboxV60, sem klical za mojo tezavo in mi je prisel tehnik na terenu zamenjati modem z innboxV50 in tezave so se vedno tu....kaj naj naredim? naj povem se da mi innbox sluzi samo za prehod, ker imam svoj router in on je glavni.....tukaj prilagam vrsta napake iz log datoteke.....lepo bi prosil da telekomovi strokovnjaki preverijo mojo situacijo, ker zaenkrat bi rad ostal narocnik telekoma....ce pa se zadeve ne bojo uredile bom pac prisiljen menjati ISP ponudnika.....

14:18:24 pppd[515]: No response to 10 echo-requests
14:18:24 pppd[515]: Serial link appears to be disconnected.
14:18:24 pppd[515]: Connect time 1262.9 minutes.
14:18:24 pppd[515]: Sent 402579779 bytes, received 3156443671 bytes.
14:18:28 WAN Connection: Fail to connect with some issues.
14:18:30 pppd[515]: Connection terminated.
14:18:30 pppd[515]: Sent PADT
14:18:30 pppd[515]: Modem hangup
14:19:15 pppd[515]: Timeout waiting for PADO packets
14:20:30 pppd[515]: Timeout waiting for PADO packets
14:21:45 pppd[515]: Timeout waiting for PADO packets
14:23:00 pppd[515]: Timeout waiting for PADO packets
14:23:01 pppd[515]: PPP session is 24093 (0x5e1d)
14:23:01 pppd[515]: Connected to 00:30:88:19:c3:bb via interface eth0
14:23:01 pppd[515]: Using interface ppp0
14:23:01 pppd[515]: Connect: ppp0 <--> eth0

Prosim, da nam na ZS posredujete uporabniško ime in kontaktno številko in bomo preverili.

Lp, Gašper

[vinkop]

jaz se tega ne grem vec in ne bom izgubljal zivcev.....na vsake 4 do 5 ur moram narediti reboot routerja da dobim spet internet.....prosim, da mi po posti posljete prekinitev storitev za internet, IPTV in stacionarno telefonijo.....obdrzal bom samo mobitel narocnino......za konec se en log, ki je zdrzal dobrih 5 ur in potem adijo konekcija......tudi tri verzije firmwareja na svojem routerju sem zamenjal, kable in nic bolje......medtem ko sem tole pisal mi je spet padel internet.....

May 28 11:17:28 httpd: start httpd
May 28 11:17:28 start_nat_rules: apply the nat_rules (/tmp/nat_rules_ppp0_eth0)!
May 28 11:17:28 kernel: klogd started: BusyBox v1.20.2 (2016-04-24 14:53:33 MST)
May 28 11:17:28 start_nat_rules: (/tmp/nat_rules_ppp0_eth0) success!
May 28 11:17:28 custom script: Running /jffs/scripts/firewall-start (args: ppp0)
May 28 11:17:33 HTTP login: login 'admin' successful from 192.168.0.153
May 28 11:24:05 HTTP login: login 'admin' successful from 192.168.0.153
May 28 11:27:03 astra[941]: ERROR: [core/socket 6] failed to set rcvbuf 524288 (104: Connection reset by peer)
May 28 13:40:00 HTTP login: login 'ADMIN' failed from 192.168.0.153
May 28 13:40:10 HTTP login: login 'admin' successful from 192.168.0.153
May 28 16:40:02 udpxy[896]: read_command - recv: Resource temporarily unavailable
May 28 16:47:58 pppd[673]: Serial link appears to be disconnected.
May 28 16:47:58 pppd[673]: Connect time 340.1 minutes.
May 28 16:47:58 pppd[673]: Sent 7881181 bytes, received 211536067 bytes.
May 28 16:47:59 dnsmasq[770]: read /etc/hosts - 6 addresses
May 28 16:47:59 dnsmasq[770]: read /tmp/mnt/sda1/adblocking/blacklist.txt - 0 addresses
May 28 16:48:02 dnsmasq[770]: read /tmp/mnt/sda1/adblocking/hosts-adblock - 385904 addresses
May 28 16:48:02 WAN Connection: Fail to connect with some issues.
May 28 16:48:02 stop_nat_rules: apply the redirect_rules!
May 28 16:48:02 stop_nat_rules: (/tmp/redirect_rules) success!
May 28 16:48:02 dnsmasq[770]: using nameserver 95.176.233.13#53
May 28 16:48:02 dnsmasq[770]: using nameserver 193.189.160.13#53
May 28 17:05:13 pppd[673]: Timeout waiting for PADS packets
May 28 17:05:49 pppd[673]: Timeout waiting for PADS packets
May 28 17:06:25 pppd[673]: Timeout waiting for PADS packets
May 28 17:07:07 pppd[673]: Timeout waiting for PADS packets
May 28 17:07:43 pppd[673]: Timeout waiting for PADS packets
May 28 17:08:19 pppd[673]: Timeout waiting for PADS packets
May 28 17:08:55 pppd[673]: Timeout waiting for PADS packets
May 28 17:09:31 pppd[673]: Timeout waiting for PADS packets
May 28 17:10:07 pppd[673]: Timeout waiting for PADS packets
May 28 17:10:43 pppd[673]: Timeout waiting for PADS packets
May 28 17:11:19 pppd[673]: Timeout waiting for PADS packets
May 28 17:11:56 pppd[673]: Timeout waiting for PADS packets
May 28 17:12:32 pppd[673]: Timeout waiting for PADS packets
May 28 17:13:08 pppd[673]: Timeout waiting for PADS packets
May 28 17:13:44 pppd[673]: Timeout waiting for PADS packets
May 28 17:14:20 pppd[673]: Timeout waiting for PADS packets
May 28 17:14:56 pppd[673]: Timeout waiting for PADS packets
May 28 17:15:32 pppd[673]: Timeout waiting for PADS packets
May 28 17:16:08 pppd[673]: Timeout waiting for PADS packets
May 28 17:16:44 pppd[673]: Timeout waiting for PADS packets
May 28 17:17:20 pppd[673]: Timeout waiting for PADS packets
May 28 17:17:57 pppd[673]: Timeout waiting for PADS packets
May 28 17:18:33 pppd[673]: Timeout waiting for PADS packets
May 28 17:19:09 pppd[673]: Timeout waiting for PADS packets
May 28 17:19:45 pppd[673]: Timeout waiting for PADS packets
May 28 17:20:21 pppd[673]: Timeout waiting for PADS packets
May 28 17:20:57 pppd[673]: Timeout waiting for PADS packets
May 28 17:21:33 pppd[673]: Timeout waiting for PADS packets
May 28 17:22:09 pppd[673]: Timeout waiting for PADS packets
May 28 17:22:45 pppd[673]: Timeout waiting for PADS packets
May 28 17:23:22 pppd[673]: Timeout waiting for PADS packets
May 28 17:23:58 pppd[673]: Timeout waiting for PADS packets
May 28 17:24:34 pppd[673]: Timeout waiting for PADS packets
May 28 17:25:10 pppd[673]: Timeout waiting for PADS packets
May 28 17:25:46 pppd[673]: Timeout waiting for PADS packets
May 28 17:26:22 pppd[673]: Timeout waiting for PADS packets
May 28 17:26:58 pppd[673]: Timeout waiting for PADS packets
May 28 17:27:34 pppd[673]: Timeout waiting for PADS packets

[080 Tehnična pomoč]

Odgovorjeno prek zasebnega sporočila (ZS).

lp,
Sebastjan

[vinkop]

jah nic, jaz sem obupal s tem prekinjanjem interneta dvakrat na dan.....ce telekomovi strokovnjaki ne vedo zakaj do tega prihaja moram pac zamenjati ISP ponudnika.....kam vrnem telekomovo opremo, modem in boxS?

[bond008]

mogoče je kriv tvoj router ?

[080 Tehnična pomoč]

Drži, takšne so tudi naše ugotovitve. Ker opažam, da tehnik na terenu ni opravil zamenjave modema (zaradi istih ugotovitev), lahko, kljub temu, podamo zahtevo, da se modem zamenja. Sicer predlagam, da PPPoE-sejo nastavimo neposredno na modemu in nekaj dni spremljamo delovanje. Verjetno bo dovolj že kakšen dan, glede na trenutno pogostost prekinitev. Lahko nas kontaktirate na ZS, da se dogovorimo.


Lep pozdrav,
Marko

[vinkop]

da bi povezavo delal modem je nesmiselno, ker IPTV na racunalniku in telefonu potem ne deluje....bom poskusil z se eno drugo verzijo firmwareja na mojem routerju, ce mi bo seveda uspelo spraviti IPTV ven....seveda pa obstaja elegantna resitev, ampak o tem nocete slisati, da bi mi poslali VLAN vrednosti za internet ter IPTV....potem bi data in video imela vsak svojo vejo, sedaj pa se pretakata po enem VLANU....in tu verjetno nastane problem po nekaj urah.....potrebujem VLAN ID za internet ter VLAN ID za video....vem da to telekom ima, kot vsak drug ISP....

[080 Tehnična pomoč]

Pozdravljeni.

VLAN ID-ji niso nobena skrivnost, saj jih je možno pridobiti povsem enostavno (npr. z Wiresharkom). Data in multicast se ne pretakata po istem VLAN-u (zato je nastavljen tag).

IPTV - 3999 (tagged)
DATA - 3900 (untagged)


Lep pozdrav,
Marko